Do you have kids meal available at the hotel?

Yes, we have kids meals available. Please check our hotel service website for details. If you have booked the “Room with Meals” plan, our hotel will prepare adult meals for children over 6 years old. But if you prefer to receive a kids meal instead, please contact us...

Do you offer vegetarian meal options?

Yes, we offer vegetarian meal for our Japanese style breakfast and dinner. When placing an order via our website, please mention that you wish to change your meal to vegetarian in the section where you can add your request.

What is your cancellation policy?

The cancelation policies can differ and depend on the website you used to make your reservation. Please refer to the booking confirmation email sent to you and you shall find the cancelation policy on there. If you have booked directly with us via our hotel official...