Does the hotel have a natural hot spring?

by Upwork | Sep 27, 2023

Our hotel does not have natural hot spring on site as our location is situated in the centre of Kyoto city and there is no hot spring supply underground near our hotel.

Do you accommodate groups with babies and/or toddlers?

by Upwork | Sep 27, 2023

Yes, we welcome guests with babies and/or toddlers.

Do you accommodate groups with babies and/or toddlers?

by Upwork | Sep 27, 2023

Yes, we welcome guests with babies and/or toddlers. However, please note that our KOKYU Machiya House cannot accommodate children under 6 years old as some features inside the hoes may not be suitable for small children. All of our other machiya houses at our hotels...

Is daily room cleaning provided?

by Upwork | Sep 27, 2023

Full housekeeping service is provided every 2nd day. We understand that some guests prefer not to have cleaning staff enter their machiya house during their stay. Please let us know if housekeeping service is not required and we will respect your privacy and will...

Do you offer have washing machine & dryer at the hotel?

by Upwork | Sep 27, 2023

We do not have washing machine and dryer at our hotel. However, the closest coin laundry is just xxx mins walk from our hotel.