Information Guide
Kyoto Machiya Fukune
Dear Valued Guests,
Thank your for booking your stay at Kyoto Machiya Fukune, part of the Kyoto Machiya Collection. We are delighted to have you as our guests and we look forward to providing you an exceptional stay.
Should you have any questions or require any assistance, please do not hesitate to contact us on the phone number or emails provided below.
Yusuke inoue – Hotel Manager
Kyoto Machiya Fukune
Reservation at reservation@kyotomachiyas.com
For general inquiry and reservation assistance.
+81-90-1524-0550 (Phone/whatsapp)
If the above number is busy, please try +81-75-755-6040 (phone only)
Visit our website
www.kyotomachiyas.com
Check-in Time: From 3PM
Check-out Time: Before 11AM
※ We offer self-checkout at our hotel. Guests can leave any time before 11am without the need to inform our hotel staff.
Location
Hotel Address in English
105-3, Nishirokkakucho, Nakagyo-ku, Kyoto 〒604-8217
Hotel Address in Japanese
〒604-8217 京都府京都市中京区西六⻆町 105-3
Access
– From Airport
Direct from Kansai International Airport to Kyoto Machiya Fukune
By shared shuttle Bus – Directly to Kyoto Machiya Fukune (approx, 90 minutes in normal traffic conditions but please not this bus may take up to almost 3 hours if heavy traffic. Starts from 5,000 yen per person). Please reserve directly on the website
Directions from Kansai International Airport to JR Kyoto Station
Option 1: By Kansai-Airport Express “HARUKA” (approx. 80 minutes to arrive at JR Kyoto Station about 3,110 yen per person for non-reserved seats and about 3,640 yen for reserved seats). Please refer to the latest information from the official website
Option 2: By Taxi (approx. 10 minutes and 1200 yen). If the taxi driver is not familiar with the address, Please show this Japanese message to the driver “新町通六⻆を西にり、京都新町病院の北側にあります”.
Option 3: By subway (approx 15 minutes @ 220 yen per person) Take the “Karasuma Line” and get off at “Karasuma Oike”. Take station Exit No 6 and then walk 7 minutes to our hotel. If you have heavy luggage you can also take station Exit No 3.2 with elevator. Map is included on the next page for your reference.
– From JR Station
Directions to Kyoto Machiya Fukune from Karasuma Oike Station
The closest station exit to our hotel is Exit No 6 (Staircase Access)
If elevator is needed, please use station Exit No 3
Walking to Kyoto Machiya Fukune from Karasuma Oike Station
Exit No 6 (Staircase Acess)
Step1. Please go through South ticket gate and take Exit No 6. This is the closest exit to our hotel but this exit does not have elevator access.
Step2. Walk up the stairs, and then turn right when you reached street level. Walk stright ahead until you see a street named “Rokkaku-dori” ( 六角通り )
Walking to Kyoto Machiya Fukune from Karasuma Oike Station
Exit No 3.2 (Elevator Acess)
1. Please go through Nouth ticket gate
2. Take Exit No 3.2. This exit provides elevator access which will be helpful if you have heavy luggage.
3. Press “Ground” inside the elevator. Turn right when you reached street level & walk straight until you see a street called “Aneyakoji-Dori” (姉⼩路通り).
4. Turn right into “Aneyakoji-dori” (姉⼩路通り), and turn left into “Karasuma-dori”(烏丸通り). Walk along the street until you see a street named “Rokkaku-dori” (六⻆通り) and then turn right into “Rokkaku-dori”(六⻆通り).
Walking to Kyoto Machiya Fukune from Karasuma Oike Station –When you are on “Rokkaku-dori”(六⻆通り)
Walk along “Rokkaku-dori”(六⻆通り) for about 5 minutes and you will see our hotel on your right-hand side. Please look out for the black hotel sign as shown below.
You will find our hotel at the end of the alleyway.
On Arrival
Our hotel staff will be on site most times throughout the day but in case no one is there when you arrive please follow the arrow and go inside the guest space. Please use the telephone inside the guest space to call us by pressing the “VIP” button. Hotel staff will give you instructions on how to access your machiya and visit your room for check-in and welcome service.
Parking
We do not have parking at the hotel, but there are coin-operated
car parking lots available near our hotel.
Option Sales
Guests at our Kyoto Machiya Collection™ hotels can now place orders online for breakfast, dinner, cake, flowers etc directly on our website.
If you are looking for something special that is not here, kindly contact our staff via email (reservation@kyotomachiyas.com) and we will endeavour to assist to make your stay as enjoyable and memorable as possible.
Meal Option
Japanese Kaiseki To Breakfast And More…
Special Moment
Let Us Help You To Make Your Memory More Special
Japanese Yukata
Enjoy Our Japanese Traditional Bathrobe At Your Own Home
(NOTES)
- Breakfast is not available between 27 Dec to 4 Jan, and on days when restaurant is closed
- Dinner is not available between 25 Dec to 10 Jan, and on days when restaurant is closed
- If the restaurant is closed unexpectedly, we will not be able to provide meals but will issue a full refund to our guests
- Dishes may vary depending on season
- Minimum order of 2 sets are required
- Please order at least 5 days in advance
- We cannot refund if cancelled with less than 3 days notice
- Unfortunately, we cannot accommodate for special dietary requirements
- Kid set can be ordered when an adult set is ordered
Information
-Drinks in Regrigerator
All drinks in the refrigerator are complimentary for our guests.
-Assistance Service
We are very happy to assist our guests with resturant reservations, transportation arrangements, cake and flower deliveries, and room decorations for birthdays or any other special occasions. Please contact us via email on reservation@kyotomachiyas.com to let us know your requests.
-Check-in Early & Late Check-out
Similar to other hotels, we cannot guarantee to provide early check-in or late check-out as it is solely dependent on availability.
-Luggage Storage
If you arrive at our hotel after 12pm, it may be possible to leave your luggage inside your machiya suite while we undertake cleaning. If you wish to do so, Please inform us in advance via your reservation platform or email us at reservation@kyotomachiyas.com.
Upon checkout, you may leave your lugggae at our hotel lockers if needed without charge. Our hotel staff will inform you which locker you can use at the time of check-in. But due to the limited number of lockers we have available, we cannot guarantee all of your luggage can be stored if our lockers are full.
Frequently Asked Questions
Q: Can I check-in early?
We are afraid that due to cleaning time, we cannot arrange an early check-in. However, if you arrive after 12pm, you can store your luggage in your room while the room is undergoing cleaning.
Q: Can I check-out late?
Unfortunately, we cannot arrange a late check-out as cleaning needs to start at 11am for the next guest. However, guests can use our complimentary hotel lockers to store their luggage after check-out. Our hotel staff will inform you which locker you can use at the time of check-in. But due to the limited number of lockers we have available, we cannot guarantee all of your luggage can be stored if our lockers are full.
Q. Do you serve breakfast at your hotel and what time is breakfast served?
Yes. Breakfasts are available. Breakfasts can be served between 8am – 8:30am. Please refer to our breakfast menu shown on Page 10 and please order your breakfast at least 5 days in advance.
Q. Do you serve dinner at your hotel and what time is dinner served?
Yes. Dinners are available. Please refer to our dinner menu shown on Page 10 and please order your dinner at least 5 days in advance.
Q. How often does the hotel provide housekeeping?
Full housekeeping service is provided every 2nd day. We understand that some guests prefer not to have cleaning staff enter their machiya during their stay. Please let us know if housekeeping service is not required and we will provide you with fresh towels.
Q: What restaurants are available near your hotel?
There are many highly rated restaurants near our hotel and you can find our recommendations at the end of this guide. Please let us know if you have any particular cuisine or restaurant you would like to try, we will be more than happy to provide you with our recommendations and help make table reservations on your behalf.
Q. Can you make a restaurant reservation for me?
Yes. We are happy to do that. Please let us know the name of the restaurant, number of diners and at least 2 preferable time slots. However, please note that some restaurants in Japan do not accept reservations from diners who cannot speak Japanese or reservations made by a third-party, and some restaurants do require reservations to be made online directly with a credit card deposit. Should this be the case, we apologize in advance that we cannot help our guests to reserve the restaurant.
You may wish to consider using reservation websites such as Table All or Open Table for booking restaurants as it includes many famous restaurants in Kyoto
Q. Is the hotel reception open 24 hours?
No, hotel staff are based at the hotel from 8am to 6pm. However, we are only 5 minutes away from the hotel. Should you require assistance or have any emergency matters. please contact us by using the phone on the wall in the common area, or call +81-90-1524- 0550 (WhatsApp Available). In the unlikely event that the number is busy please also try calling +81-75-755-6064.
Q: Can I send my luggage to your hotel?
Yes. Please provide the below address to the delivery company when sending your luggage to our hotel:
604-8217
京都市中京区西六⻆町105-3
Kyoto Machiya 福⾳ 090-1524-0550
部屋名：YOUR ROOM NAME*
※配送手配をお手伝い頂いている方へ必ずどの部屋かと希望の配達時間をゲスト様から聞き取り記載お願いします。部屋は『胡弓/KOKYU』『琴筝/KINSHO』『琵琶/BIWA』『三弦/SANGEN』がございます。
Please make sure to add your room name (“KOKYU”, “KINSHO”, “SANGEN” or “BIWA”); Otherwise, the luggage might not get delivered to your room correctly by the delivery company.
Time of Delivery:
Please choose a delivery timeslot that allows you to be able to personally accept the luggage (For example, if you will be at the Machiya from 4pm to 6pm kindly request for this delivery time). We highly recommend guests to accept the luggage personally to ensure the correct luggage are delivered to avoid potential travel disruptions.
If you prefer that we accept the luggage delivery on your behalf, please request the delivery time to be between 12pm to 2pm and request the delivery company to call us on +090-1524-0550 at least 15 mins before arrival. If it is not possible to choose a delivery time, please request the delivery company to call us 15 mins before arrival to ensure we have staff on site to accept your luggage. Please note some delivery companies may leave the luggage unattended at the hotel if a call is not requested. Please show the below message when making a luggage delivery booking:
配送希望時間帯：12:00～14:00
連絡必須：到着前連絡、到着前連絡不可の場合も必ず到着時に
090-1524-0550にお電話ください。
Q: Can I send my luggage from your hotel?
Not directly from our hotel. But the closest luggage drop-off point is only 1 minute walk from our hotel.
Kuroneko Yamato
8:00〜20:00 weekdays only
Might be closed during Japanese public holiday time
7-Eleven24 Hours Operation