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FAQS for Kyoto Machiya Zeniyacho
If our FAQ list does not have an answer you are looking for, please kindly contact us via our Inquiry Form
This FAQ is for Kyoto Machiya Zeniyacho. If you are inqurying for Kyoto Machiya Fukune, please visit FAQ for Kyoto Machiva Fukune
Assistance Service
Yes, we are happy to do that. Please let us know the name of the restaurant, number of diners and at least 2 preferable time slots. However, please note that some restaurants in Japan do not accept reservations from diners who cannot speak Japanese or reservations made by a third-party, and some restaurants do require reservations to be made online directly with a credit card deposit. Should this be the case, we apologize in advance that we cannot help our guests to reserve these restaurants. You may wish to consider using restaurant reservation service platforms such as OPEN TABLE and TABLE ALL.
Can you arrange transportation on our behalf?
Checking Kira-san what they want to respond.
(吉良さん、なんて返したらよいですか)
Yes, we are happy to do that. Please email us at (zeniyacho@kyotomachiyas.com) to let us know your interests together with your check-in date and the full name used for your booking. We will email you back with some recommendations.
General Questions
Meals and Special Arrangements
Yes, we have in-room meal service available. Please check our hotel service wesbite for more information.
Yes, we offer vegetarian meal for our Japanese style breakfast and dinner. When placing an order via our website, please mention that you wish to change your meal to vegetarian in the section where you can add your request.
Yes, we have kids meals available. Please check our hotel service website for details. If you have booked the “Room with Meals” plan, our hotel will prepare adult meals for children over 6 years old. But if you prefer to receive a kids meal instead, please contact us by email (zeniyacho@kyotomachiyas.com)
Yes, we offer special arrangements and room decoration service. Please visit our hotel service website for details. If you are looking for something special that is not on the list, kindly contact our staff via email (zeniyacho@kyotomachiyas.com) and we will endeavour to assist to make your stay as enjoyable and memorable as possible.
Yes, we offer special arrangements and room decoration service. Please visit our hotel service website for details. If you are looking for something special that is not on the list, kindly contact our staff via email (zeniyacho@kyotomachiyas.com) and we will endeavour to assist to make your stay as enjoyable and memorable as possible.
Yes, our team is more than happy to assist you with your marriage proposal. Please visit our hotel service website for details. If you are looking for something special that is not on the list, kindly contact our staff via email (zeniyacho@kyotomachiyas.com) and we will endeavour to assist to make your stay as enjoyable and memorable as possible.